Action Africa Help International (AAH-I)
Job Opening: Head of Programmes, Ethiopia
Grade: AH 3
Reports to: Country Director
Supervises: Sector Heads and or Project Managers
Liaises with: Project staff; Finance and Admin manager
Duty Station: Addis Ababa
Purpose of the role: The Head of Programmes is responsible for program development and delivery.
The incumbent supports all sector heads and or managers to develop high quality concept notes and proposals and ensures programmes / projects are implemented to the highest standard and are achieving the desired outcomes and impacts.
He/she networks with all relevant in-country donors and deputizes for the Country Director as may be required.
Duties & Responsibilities
As a member of the Country Senior Management Team, contributes to:
- Leadership of the Country Office
- Supports the development of an organisational culture that reflects AAH-I values, vision and mission
- Promotes accountability and high performance, encourages a team culture of learning, creativity and innovation.
- Supports staff to deliver outstanding results for beneficiaries and excellent customer service to our donors
- Helps design and implement a coherent organizational structure that is consistent with organisational practices and appropriate to programme needs
- Ensures strong performance management for programme department/unit
- Helps establish, maintain, and improve active and regular working relationships with: host government authorities, donors, partner agencies, including major institutional donors, and local and international NGOs.
- Ensures that the required support is provided promptly, at scale and in line with the agreed standard operating procedures
- Oversight of programme development and management
- Responsible for overall coordination of programme delivery
- Has delegated responsibility for field delivery of high quality programming in line with the objectives of the country strategy
- In close coordination with the Programme Director, Sector Heads, Advisors, Programme Managers, Grants and Finance Managers develop high quality concept notes and proposals to donors
- Leads in conceptualizing and designing cost effective, innovative and high quality Programmes to serve difficult to reach areas
- Supports Programme managers and sector heads to deliver programmes that positively impact on the beneficiaries and in line with grant agreements.
- Serves as overall budget holder for most programming; manage and support budget holders for individual projects and grants
- Ensures programmes are implemented in ways responsive to the communities in line AAH-I principles, approaches, values and strategic plan and following AAH-I compliance procedures. This includes working with government and local NGO-partners to strengthen national capacity
- Ensures preparation of timely and high quality institutional and donor reports
- Coordinates overall funding process from donors. This includes developing funding strategies, creating grant proposals, and identifying strategic leads and concepts
- Ensures Programme implementation staff are well versed and are effectively applying organizational policies and practices, which result in successful financial and Programmatic audit scores. Ensure action planning and execution to resolve audit and evaluation findings and recommendations in a conclusive and timely manner.
Humanitarian Response Management
- Strengthens country office organisational readiness to respond to emergencies in line with approaches and principles
- Ensures that the country office designs, updates and implements a full set of emergency preparedness actions, drawing on HQ input and resources
- Mounts appropriate and timely responses at scale to all emergencies in close cooperation with incoming surge teams as may be necessary.
- Ensures that all staff in country across departments and sub offices are familiar with and adhere to standard operating procedures even during an emergency response
- In coordination with Country Director and sector heads or Programme managers maintains consistent and coherent engagement in key inter-agency emergency preparedness and response coordination mechanisms including the cluster system.
Staff Safety and Security
- Ensures that all safety and security minimum operating standards are met
- Works with the Safety and Security focal point person to ensure implementation of staff security guidelines
- Ensures periodic security assessments are carried out and reports submitted to the Country Senior Management team on time.
Staff Management, Mentorship, and Development
- Ensures appropriate staffing within Programmes Department/unit including at sub office level
- Ensures that all staff understand and are able to perform their role
- Manages Programme team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly
- Ensures the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff
- Incorporates staff development strategies and Performance Management Systems into team building process. Establish result based system and follow up
- Manages the performance of all staff in the Programme Department through:
- Effective use of the Performance Management System including the establishment of clear, measureable objectives, on-going feedback, periodic reviews and fair and unbiased evaluations
- Coaching, mentoring and other developmental opportunities
- Recognition and rewarding of outstanding performance
- Documentation of performance that is less than satisfactory, with appropriate performance improvements plans
- Improved quality of project/Programme proposals
- Increased country office portfolio
- Increased networking
- Improved quality of implementation of Programmes
- Increased staff capacity to implement projects/Programmes
- Improved quality and timeliness of Programme reports – both corporate and donor related
- Master’s degree in Development or other relevant fields.
- Minimum of 10 years management experience in an NGO or a corporate environment, including significant field operations experience running both emergency and development Programmes.
- Robust experience of NGO development and emergency Programme cycle management, and with experience of working within a complex and matrix organisation structure.
Minimum relevant experience required
- Experience managing multi-cultural and cross-functional teams.
- Previous experience of managing and developing a team and the ability to lead, motivate and develop others.
- Commitment to and understanding of AAH-I Values, Vision and Mission.
- Sound experience in working with donors, international organizations and government entities.
- A very good understanding of 3 AAH-I main Programme sectors; health, humanitarian and food security and livelihoods.
- Substantial experience and knowledge of effective monitoring and evaluation of projects, project planning and grant management with experience in managing project supported by major institutional donors.
Additional Skills & Competences
- Ability to analyze information, evaluate options and to think and plan strategically.
- Excellent interpersonal, communication, negotiation and presentation skills.
- Demonstrated skills in writing, editing and reporting.
- Personal commitment, drive for results, efficiency and flexibility.
- Ability to mobilize and influence different audiences and communities.
- Able to capacity build and develop others.
- Good grasp of project financial management, procurement and administration skills
Interested candidates should email application letter and CV (with 3 referees) addressed to [email protected] to be received by 31st December, 2017.
The email Subject Line must show the job title of the position applied for.
AAH-I is an equal-opportunity employer.
We thank candidates for their high interest in the opportunities we publish on our website.
Due to the high number of applications we receive, we will only get back to shortlisted candidates.