Home News Safaricom closes shop after one employee tests positive for Coronavirus

Safaricom closes shop after one employee tests positive for Coronavirus

Kenya’s leading telecommunication network Safaricom PLC has temporarily closed one of its shops in Thika Road Mall (TRM) after one of its staff members tested positive for the Coronavirus.

In a statement signed by the Company’s C.E.O Peter Ndegwa, the company was notified of the matter and took necessary action. The employee was taken to isolation and has been receiving medical attention.

“This morning Safaricom PLC was notified that one of our staff members working at the Thika Road Mall shop has tested positive for COVID 19. The employee is currently in isolation and receiving medical attention,” read part of the statement.

The statement went further to explain that those who were working with the infected employee had been informed of the matter and were currently undergoing counseling and screening to make sure their safety and well-being were intact.

The company disclosed that following the occurrence, the TRM shop would be temporarily closed for cleaning and sanitization. The company revealed that it is fully supporting the affected employees and their families through all necessary medical care and psychological support.

“The health, safety, and wellbeing of our staff and customers is our topmost priority. We are fully supporting our affected colleagues and their families, through the recovery period by providing all necessary medical care and psychological support required, ensuring their well-being,” added the C.E.O.

Safaricom went on to urge its customers to access services from other nearby shops such as the Garden City Mall as well as through their self-service channels which include; Zuri Chatbot, MySafaricom App and the Interactive Voice Response.

Safaricom assured its subscribers that it was also committed to continuing to work with all stakeholders in a bid to help the country fight against the Coronavirus pandemic.

Kenya has so far recorded 1,888 Coronavirus cases after 143 people tested positive from the 2,959 samples tested on Friday and Saturday by the Ministry of Health.

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